Money Advisor
This is a Permanent, Full Time vacancy that will close in {x} days at {xx:xx} BST.
The Vacancy
If you have expert knowledge of the benefits system, can quickly identify options to help customers to improve their finances and want to work on a team dedicated to making a difference to customers and their lives this could be the job for you!
As a Money Advisor you will provide comprehensive advice and support via telephone, email, and face to face, including visiting customers in their homes.
Maximising income and reducing indebtedness will be at the heart of everything you do, and you will be working in a fast paced, results driven team and the outcomes are so rewarding.
At a time when customers face difficult financial turmoil you will be part of a team that will work to minimise crisis and you will be working for a company that really cares and wants you to enjoy coming to work every day!
To be successful in this role you will need:-
- Experience of interviewing customers and providing advice on income maximisation and welfare benefits
- Excellent working knowledge of benefit legislation and regulations and welfare reforms, and the impact of these on tenants
- Experience of managing a demanding caseload effectively and meeting targets set
- Experience of collaborating with partners and other teams to enhance outcomes for customers
Ready to take on this challenge? We want to hear from you! Click apply and tell us how you meet these vacancy requirements.
Full UK driving license and use of a car is essential for this role.
The SHG “Be You” approach sums up our belief that everyone has the right to be who they are, and to be that person at work, in line with SHG’s Values. We’re always looking to improve diversity within our teams to enhance this culture and to be truly representative of the communities we work in.
This role will be on Skylight terms and conditions.
The successful applicant's appointment will be subject to satisfactory basic clearance by the Disclosure and Barring Service.
We understand that if you don't meet every requirement, you may be hesitant to apply but we still want to hear from you and encourage you to submit an application detailing your experiences, achievements, and the value you can bring to our team.
We encourage you to apply early! We may close the vacancy sooner if we find the right candidate.
Closing Date: 20th February 2025
Interview Date: 27th February 2025
About Us
SKylight is a Community benefit society established in 2018 and was set up as the charitable arm of Stockport Homes Group. As a Community benefit society, SKylight was set up for the benefit of the community with a social objective.
SKylight works closely with the people of Stockport to help transform lives in local communities including furniture recycling, providing accommodation and intensive support to people who are homeless, affordable holiday clubs for local children, and a network of community stores called Pantries to help people make their money go further.
SKylight are proud to be part of Stockport Homes Group and their contribution to making Stockport a great place to live and work.
We are an equal opportunities employer and we positively encourage applications from suitably qualified and eligible candidates regardless of sex, race, disability, age, sexual orientation, gender reassignment, religion or belief, marital status, or pregnancy and maternity. The SHG “Be You” approach sums up our belief that everyone has the right to be who they are, and to be that person at work, in line with SHG’s Values. We appreciate the strength we gain from having and supporting our diverse teams. Diversity contributes to our inclusive culture and allows us to be truly representative of the communities we work in.
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